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FACT Services


FACT maintains a comprehensive database of transportation services operated by public transportation agencies, social services agencies, faith based organizations and specialized transportation services in San Diego County. Referrals can be accessed through the “Find A Ride” search tool or by calling FACT’s toll free number (888) 924-3228, 9 AM – 4 PM on weekdays.


RideFACT is a low cost transportation service that provides general purpose trips for seniors (60+) 7 days a week, 7am – 8pm. RideFACT is available in all cities in San Diego County as well as Ramona and Spring Valley. Reservations may be requested by calling FACT at (888) 924-3228 between 9am – 4pm. Trips may be requested up to 7 days ahead. Please note that RideFACT is for seniors who do not have any other transportation options. Our staff will assist you with using other services if options are available. If other services are inappropriate or unavailable FACT will try to provide the ride. The brokerage model promotes sustainable and cost effective transportation. RideFACT is funded by Transnet Senior Mini Grants. FACT is in partnership with several regional transportation providers who are assigned trips based on trip cost and rider needs.

One –Way Trip Length

Fare $

0 – 5.0       Miles


5.1 – 10     Miles


10.1 – 20    Miles


20.1+       Miles


  • A Personal Care Attendant (PCA), if pre-approved by FACT, will be accommodated upon request at the time of reservation. PCA’s will not pay a fare.
  • A rider using RideFACT transportation services may load up to 4 grocery bags and other necessary items (purses, oxygen tanks, etc.) into the vehicle. Additional necessary items may be loaded if a PCA accompanies the rider.

Brokerage Contractors: 

AAA Transport

Abu Ganti Transportation Svc. (AGTS)

Assisted Multicare Transportation


CaringLife Solutions

Coronado Livery Cab

Eleet Transportation

Golden State NEM Transportation


Renewing Life

Safety First

Venture Medical Transportation

Yellow Cab

Contracted Services

FACT provides transportation services for the City of Oceanside, Tri-City Medical Center, MV, and ElderHelp as per contracts awarded by respective agencies.

Upcoming Services

Transportation for Veterans and Military Families

San Diego’s One Call/One Click will integrate transportation services with human service programs focusing on veterans and military families. The Military and Veterans Partnership will be administered by 211 San Diego, the region’s information and referral provider for health and human services with support from FACT, which serves as the region’s CTSA as well as with SANDAG, the region’s primary public planning and research agency.  This partnership will also include other transportation, military and veteran stakeholders, human service providers and will continually develop new partnerships throughout the planning and implementation of the project.